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Titan Cloud Go - App Permissions

Learn how to configure a user in Titan Cloud Edge so they have the right permissions in the Titan Cloud Go mobile app

Written by Jess Hamilton

Updated at July 1st, 2026

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Table of Contents

User Requirements User Role Requirements Advanced Facility Inspections Tank Inventory

User Requirements

A Titan Cloud User account is required to access Titan Cloud Go mobile app. 

The user account must have a password containing the following: 

  • At least 8 characters
  • At least one:
    • lowercase letter
    • uppercase letter
    • number
    • special character

Tip: Admins can prompt a user to reset their password by clicking Send Reset Password Email in the User Profile.

 

Note: Inspectors that manage multiple Titan Cloud clients do not need separate user accounts for each client using the new app! 

Please reach out to support@titancloud.com for assistance creating or managing multi-tenant inspector accounts.

 

User Role Requirements

Access to specific areas of the Titan Cloud Go mobile app are set at the User Role level. As more functionality is added, more user role permissions may be required. 

Advanced Facility Inspections

To create, access, or complete inspections, the user's role must have “Mobile App - Advanced Facility Inspections” access enabled in the API Permissions tab. 

Tank Inventory

To view Inventory, the user's role must have Tank Inventory Access enabled in the General tab.

 

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