In order to assign a vendor to pick up or deliver waste containers, they must first be added to Titan Cloud Edge using the Techs & Vendors module and the User Setup module.

Tip: Before you start, make sure there is a User Role with Container Waste permissions enabled.

We also recommend setting the Client Landing Page to the Container Waste page in the Extended settings tab for the User Role. This way, when the vendor logs in, they'll already be where they need to be!

 

Step 1: Techs & Vendors

Click the nine dots to open the main menu. Under Facility Management, select Techs & Vendors.

Click the pencil edit icon to update an existing vendor or click Add New to create a new vendor.

As you input the required fields, make sure to select Waste Transportation Vendor in the Department dropdown menu. Then, click Add New. 

Tip: The Notify Account Creation option will automatically generate a welcome email when the vendor's user account is created. 

Note: Keep in mind that the user cannot log in until Step 2: User Setup is complete! You may want to de-select Notify Account Creation and send the notice a little bit later. 

 

 

Step 2: User Setup

When the vendor is added on the Techs & Vendors page, a user account is automatically created in User Setup, but a User Role is not automatically assigned. This must be done manually!  

Locate the Vendor in the Techs & Vendors grid and click the User Account name for a shortcut to the User Setup page, or navigate to the User Setup page in the Administrative Console.

Locate the vendor in the User Setup grid and click the pencil edit icon. 

Select the appropriate User Role from the dropdown menu and click Update. 

If desired, you may also update the username, password and additional details from here, and click Notify Account Creation to email the user their link to log in.