1. Parent/Child Task Bundling (Mobile)

What it is

The mobile app will now support automatic bundling of related tasks under a parent task. Both reactive tasks and scheduled tasks can be bundled this way. Users can open a parent task and see all of its child tasks, then take action directly from that view.

Want to learn more about task bundling? Click here! 

How it works

• Open a parent task (for example, a scheduled task with ten associated child tasks).
• Go to the Children Tasks tab within the parent task.
• Select one, several, or all child tasks.
• Change the status of all selected tasks at once, using a guided wizard.
• The wizard mirrors the web app experience, including status-specific questions that must be answered before a task can move to its next status.

2. New Mobile Task Experience (Opt-In Setting)

What it is

A new setting will let users opt into a redesigned task experience across the mobile app, anywhere tasks or task lists appear. 

What's included

• Improved filtering when searching for tasks.
• Improved sorting of task results.
• Redesigned task cards that are cleaner and more intuitive.
• A smoother workflow for adding tasks from Search into a technician's task list.
• A new task preview option, so users can review task details before confirming/adding it, to help ensure they've selected the right task.

Availability

This is an optional experience, toggled on in Settings. It is not on by default and does not replace the existing task experience unless the user opts in.