The Titan Maintenance (Urgent) Mobile App is receiving an upgrade on 27th May 2026 to add push notifications for status changes. 

Enable and Configure Push Notifications

Watch the videos or read the instructions below to learn how to enable and configure push notifications.

Enable Push Notifications

1. Log in to the Urgent mobile app
2. Click the alarm bell notification icon at the top right corner. 
3. A pop-up will request permission to send notifications. Click Allow.

Customize Push Notifications

Once push notifications have been enabled, they can be toggled on or off and they can be customized to send for specific matrixes, SLAs, statuses, or suppliers. 

Click the gear Settings icon to access the On/Off toggle and the configuration filters. 

Example Configurations 

Example 1

• Matrix: All
• Sla: 24 Hours, 48 Hours
• Status: All
• Supplier: Acme Pumps

For this configuration, you’ll receive notifications for status changes to tasks where

• The matrix is any value AND
• The SLA is one of the chosen values AND
• The target status is any value AND
• The supplier is Acme Pumps

Example 2

• Matrix: All
• Sla: All
• Status: All
• Supplier: All

For this configuration, you’ll receive notifications for status changes for every task you have access to

Example 3

• Matrix: EV > CHARGER_NOT_RESPONDING
• Sla: 2 Hours
• Status: Dispatched
• Supplier: EV World

For this configuration, you’ll receive notifications for status changes to tasks where

• The matrix is EV >  CHARGER_NOT_RESPONDING AND
• The SLA is 2 Hours AND
• The target status is any Dispatched AND
• The supplier is EV World

Keep in Mind…

Currently, push notifications are only triggered by status changes.

• If you add a note, that’s not a trigger currently
• If you add document, that’s not a trigger currently
• If you chase a task, that’s not a trigger currently