Contact Us

If you still have questions or need technical support, please submit a request.
We’ll get back to you ASAP.

Please provide as much detail as possible, including your company name and a link to the page you need assistance with.

  • Contact Us
  • Log In
  • Home
  • Integrations
  • ATG Management
  • ATG Terminal Connect

ATG Terminal Connect: Terminal Emulator Operating Guide

Learn to set up and use the ATG Terminal Connect to run commands and retrieve responses from a facility's connected ATG.

Written by Jess Hamilton

Updated at February 6th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Titan Cloud Edge Basics
    ATG Connectivity Activity Log Reports Administrative Console Setup & Implementation Inventory
  • Environmental Compliance
    Compliance Dashboard Alarms Important Dates E-Files Release Detection Cathodic Protection Remediation Operator Training Meter Calibration
  • Fuel Insight
    Inventory Variance Delivery Planning Frictionless Fueling
  • Facility Maintenance
  • Integrations
    API Documentation ATG Management PDI Integration for Inventory Reconciliation EMS Greenscan (SIR)
  • Advanced Facility Inspections and Enterprise Forms
    AFI Mobile App Advanced Facility Inspections Web View
  • Release Notes
    Titan Logistics (TFX) Release Notes Titan Cloud Edge Release Notes
+ More

Table of Contents

ATG Terminal Connect - Supported Gauges Basic Controls Send a Command Command String Library Add New Command to Library Send Command from Library Batch of Command Strings Library Add a New Batch to the Library Run a Batch from the Library Command Tips

ATG Terminal Connect - Supported Gauges

ATG Terminal Connect is a terminal emulator that allows you to remotely run commands and retrieve responses from the facility's connected ATG. 

This feature is available only for the following ATG models.

Franklin Fueling Systems

  • ASi
  • Model 5
  • Model 550 (VR Mode)
  • Model 608
  • TS-1000
  • TS-1000 (VR Mode)
  • TS-1001
  • TS-2001
  • TS-750
  • TS504
  • TS504T
  • TS508
  • TS508T
 
 

Veeder Root

  • TLS-2
  • TLS-250
  • TLS-300
  • TLS-350
  • TLS-450
 
 

Hectronic

  • Optilevel Controller 104M Basic
  • Optilevel Controller 104M Master
 
 

OPW

  • Site Sentinel iSite
 
 

Basic Controls 

As described in the image above, the ATG Terminal Connect has 4 basic components:

Connect / Disconnect - To begin using the emulator, click “Connect.” When you're finished, do not forget to disconnect before leaving the page.

Command String Entry Line & Response Block - Enter any Veeder Root “I” command and click “Send” to receive a response in the response block below. The response can be saved to your computer using the “Export To File” button.

Command String Library - A drop-down menu containing frequently used commands for quick access. 

Batch Command String Library - A drop-down menu containing a stored list of commands that can be run all at once. 

Send a Command

To send a command, first click the Connect button at the top right corner.

Type the “I” command into the Command String Entry field, then click Send. 

The response from the ATG will appear below. You may download it to your computer by pressing the Export To File button.

When you're finished, click Disconnect. 

Command String Library

The Command String Library can be configured to store commands for later use. 

Add New Command to Library

Tip: Following these instructions to add a new command to the Command String Library will only affect the drop-down menu for your individual login. 

To manage the Command String Library for other users in your organization, you will need access to the ATG Terminal Connect Configuration page.

 

To add a command to the Command String Library, type the “I” command in the Command String Entry field, but don't click send.

Instead, in the "Command String Library” section, click Add New. 

A window will appear prompting you to enter the Command Name. This is the name that will be saved in the drop-down menu when you click Save. 

Send Command from Library

Click the Select Command drop-down menu and select the desired command. 

If you have checked the “Send Command on Select” option, simply selecting the command will automatically send it, and you will see the response above. 

Tip: We highly recommend checking “Send Command On Select" for ease of use, especially if you are using a mobile phone or tablet!

 

If “Send Command On Select” is unchecked, you will need to manually click the Send button at the top right to send the command. 

You may also click Update Selected or Delete Selected to manage the Command String Library drop-down list. 

Tip: “Update Selected” does not permit changes to the Command Name. If you would like to change the name, we recommend using “Delete Selected” and re-creating it with “Add New.” 

If you want to keep the name but change the command:

  1. Select the drop-down option
  2. Update the command in the Command String Entry Field
  3. Click Update Selected.
 

Batch of Command Strings Library

The Batch of Command Strings Library can be configured to contain selections of commands to be run all at once. 

Add a New Batch to the Library

Tip: Following these instructions to add a new batch of commands will only affect the drop-down menu for your individual login. 

To manage the Batch of Command Strings Library for other users in your organization, you will need access to the ATG Terminal Connect Configuration page.

 

To add a new batch, click Add New. 

In the dialogue box, enter the Batch Name that will be added to the drop-down menu.

Use commas to separate the commands that will be run when this batch is selected. For example, I90200, I20100, I20200.

Then, click Save. 

Run a Batch from the Library

To run a batch of commands, select the batch from the drop-down menu. Then, click Run Selected.

In the response block above, you will see responses for each command in the batch appear in succession as the commands are sent. When the process is complete, the response will conclude with a timestamp and the name of the batch that was run.

Command Tips

Franklin Fueling Command Tips

 All native commands start with ^A and end with ^C​

  • ^A is inserted by inserted when using Terminal Connect ​
  • ^C can be inserted if you select the checkbox in Terminal Connect 

All commands need a checksum ​

  • Eg. "1800" command for all tank inventory ends up as 1800BEC2
    • Full telnet command becomes <Ctrl-A> 1800BEC2 <Ctrl-C>
 
 

Veeder Root Command Tips

All commands whether 250 or 350 or 4xx start with a ^A character. ​

  • This is inserted by default when using Terminal Connect​

"I" commands​

  • All I commands can be issued without fear of change​

"S" commands​

  • S Commands are issued to change the programming, which can risk causing regulatory compliance failures
  • Please coordinate with Titan Cloud before running an S command to get approval from an ATG-certified software engineer.

Upper vs lower case "I" and "S"​

  • Upper case I or S returns data in Display Format ​
  • Lower case returns in a computer-readable format 

Security code​

  • If enabled on ATG, requires the input to be ^AxxxxxxIyyyyy where x=code y=command​

​

 
 

 

  • Integrations

    command line terminal emulator atg terminal connect

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • ATG Common Commands
    • ATG Connectivity Troubleshooter
    • Reset Configuration Data from ATG
    • Connectivity Wizards
    Titan Cloud Software

    At Titan Cloud, we connect people, equipment, and facilities to maximize the operational efficiency and minimize the environmental impact of fueling facilities around the world.

    twitter-logo linkedIn-logo youtube-logo
    • WHY TITAN CLOUD?
    • SOLUTIONS
      • Fuel Asset Optimization
        • Platform Overview
        • Compliance
        • Maintenance
        • Fuel
      • Customer Success
    • VALUE DRIVERS
      • Value Drivers
        • Customer Satisfaction
        • Risk Mitigation
        • Strategic Initiatives
        • Operational Efficiency
        • Revenue Opportunities
    • INDUSTRIES
      • Convenience
      • Fleet Operators
      • Service Providers
    • RESOURCES
      • Blog
      • Resource Library
        • Events
        • Case Studies
        • Videos
        • eBooks
        • Webinars
        • Datasheets
    • ABOUT
      • About
        • Leadership
      • Partners
      • Events
      • Careers
      • Newsroom
      • Contact

    © 2024 Titan Cloud Software. All Rights Reserved

    • Cookie Policy
    • Privacy Policy
    • Terms of Use

    Knowledge Base Software powered by Helpjuice

    Expand