There are three crucial stages to setting up a facility:

1. Pre-connection setup to prepare Titan Cloud to connect with the ATG
2. Connecting the ATG
3. Post-connection setup to populate Titan Cloud with data from the ATG

This resource provides instructions to complete all three steps entirely within the Titan Cloud web portal. If you are using the Implementation Template to set up multiple facilities, a Titan Cloud software engineer will likely be doing many of these steps programmatically. Please defer to your Customer Success Manager's guidance if you are unsure what is needed in your specific use case.

Part 1: Pre-Connection Setup 

Add Facility to Titan Cloud

On the Facility List page for the associated client, click Add New.

For most subscription types, only Facility Name or Internal ID are required. 

If Maintenance and Inventory/Assets are enabled for the client, all fields are required. 

Complete all known information and click Add New to save.

When the facility has been created, you can begin to populate the Facility Profile.

At minimum, tanks must be configured before connecting the ATG.

Add Tanks

Configure Tanks

In the facility navigation menu, click Facility Info and Tanks.

To add a new tank, click Add New. To update an existing tank, click the tank's summary card.

Tip: Tank summary cards are color coded and sorted by Tank Status. Users with access to Dropdown List Management can customize Tank Statuses in the Administrative Console. 

 

 

This will open the Tank & Line Profile page for the tank. 

The following fields are required to configure a tank in Titan Cloud.

Required Field	Example
Tank Location Type	Underground Storage Tank (UST)
Tank Status	Currently In Use
Tank Registration No.	This may be the federal/local registration number or a label describing the tank for quick reference.  Example:  001-Reg
Tank ID for Automation (ATG)	This value is used to map the tank when connecting the ATG to Titan Cloud. This must match the identifier for the tank in the gauge.  Example: 1

Although not required, we strongly recommend including including Substance/Product, Total Gross Capacity, and Tank Size in the initial setup. 

To save the tank information, scroll to the bottom of the page and select add new. Additional information can be added at any time.

Need to designate manifold tanks? 

To set up manifold tanks, click Configure Manifolds.

If an existing manifold is displayed, click the pencil edit icon to manage it. To configure a new manifold, click Add New.

Add a Description to label the manifold, and use the drop-down menus for the manifold member tanks to designate the Member Type (ex: Master or Satellite). 

If the manifold should be considered a single unit for Delivery Planning, make sure to check the box under the Description. 

Click Save and close the window to return to the Tank & Line Profile editor.

 

 

 

Part 2: Connect ATG

Configuring the new facility's ATG polling requires the use of the Test Connectivity Wizard and the Add/Change Connectivity Wizard. For a more in depth review of these tools, please review the Connectivity Wizards article. 

Test Connectivity Wizard

Click the nine dots at the top right of the screen to open the global menu. Under Fuel Management, click Test Connectivity Wizard.

Select Connectivity Type from the drop-down list. Depending on your selection, you will be prompted to provide applicable details. 

Clicking Run Test will automatically send a series of commands to the ATG using the connection parameters provided. 

At the conclusion of the test, you'll see a success or failure message, and the Add/Change Connectivity Parameters button will become available.

If the test fails, double check the connectivity information provided. You may need to coordinate with the facility's IT department or other internal source.

If the test is successful, click the Add/Change Connectivity Parameters button to proceed.

Add/Change Connectivity Wizard

Confirm the name of the new facility, and select Create new site in the drop-down. 

This option adds the ATG site to the polling engine, and links it to the newly created facility in the Titan Cloud web portal. 

Click Continue, then confirm the details. 

After a few minutes, you will see the connectivity details on the Facility Profile page under the ATG Information tab.

Part 3: Post-Connection Setup

Auto-Mapping Options

Query Gauge

The most thorough method to configure settings based on the ATG's current master record is with the Query Gauge function. This function retrieves a fresh copy of the setup data from the ATG, stores it in the polling engine, and forwards the relevant information to Titan Cloud.

The Query Gauge function is available on two pages: Tank Inventory via Poll Now and Configuration Management. While Configuration Management is only available for Veeder Root 350/450 connections, the Query Gauge function on the Tank Inventory page can be used with any Franklin Fueling or Veeder Root gauge. 

To access and run, click Operational Compliance and Inventory in the facility menu to open the Tank Inventory page. 

At the top right, select Query Gauge in the Collection Profile dropdown list, then click Poll Now.  

You'll see a success message underneath the “Poll Now” button when finished.

Refresh from Polling

In some edge cases, it may be necessary to retrieve data from the polling engine. While Query Gauge retrieves data from the ATG directly, Refresh from Polling resets configuration data from what's currently stored in the polling engine. 

This can be used by clicking Refresh from Polling in the Facility Profile, under the ATG Information tab.

Verify Success

The more details are added to Titan Cloud, the better. At the bare minimum, use this checklist to ensure the following fields are populated. You are also strongly encouraged at this point to add ATG Terminal Connect or Web Connect to the Facility and run a test command to ensure a successful connection.