Contact Us

If you still have questions or need technical support, please submit a request.
We’ll get back to you ASAP.

Please provide as much detail as possible, including your company name and a link to the page you need assistance with.

  • Contact Us
  • Log In
  • Home
  • Advanced Facility Inspections and Enterprise Forms
  • AFI Mobile App

AFI App Troubleshooting: Clear Cached Data

Follow the steps in this article to clear cached data from the AFI app.

Written by Jess Hamilton

Updated at August 22nd, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Titan Cloud Edge Basics
    ATG Connectivity Activity Log Reports Administrative Console Setup & Implementation Inventory
  • Environmental Compliance
    Compliance Dashboard Alarms Important Dates E-Files Release Detection Cathodic Protection Remediation Operator Training Meter Calibration
  • Fuel Insight
    Inventory Variance Delivery Planning Frictionless Fueling
  • Facility Maintenance
  • Integrations
    API Documentation ATG Management PDI Integration for Inventory Reconciliation EMS Greenscan (SIR)
  • Advanced Facility Inspections and Enterprise Forms
    AFI Mobile App Advanced Facility Inspections Web View
  • Release Notes
    Titan Logistics (TFX) Release Notes Titan Cloud Edge Release Notes
+ More

On any app or webpage, cached data may cause loading or formatting errors. The AFI app includes a function to easily clear cached data and resolve related issues.

Warning: Clearing cached data on the AFI app will delete any inspection data that has not been synced!

 

 

Step 1: Tap the three lines to open the menu. 

Step 2: Click “Settings.”

Step 3: Click “Clear Storage”

 

Finally, if this does not resolve the issue, please verify that your mobile device has been updated to the most recent version of its operating system. 

Then, delete the app from your device and reinstall it from the Google Play Store or Apple App Store. 

  • Advanced Facility Inspections and Enterprise Forms

    cache app loading

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • AFI Troubleshooting: Inspector Name not Populating
    Titan Cloud Software

    At Titan Cloud, we connect people, equipment, and facilities to maximize the operational efficiency and minimize the environmental impact of fueling facilities around the world.

    twitter-logo linkedIn-logo youtube-logo
    • WHY TITAN CLOUD?
    • SOLUTIONS
      • Fuel Asset Optimization
        • Platform Overview
        • Compliance
        • Maintenance
        • Fuel
      • Customer Success
    • VALUE DRIVERS
      • Value Drivers
        • Customer Satisfaction
        • Risk Mitigation
        • Strategic Initiatives
        • Operational Efficiency
        • Revenue Opportunities
    • INDUSTRIES
      • Convenience
      • Fleet Operators
      • Service Providers
    • RESOURCES
      • Blog
      • Resource Library
        • Events
        • Case Studies
        • Videos
        • eBooks
        • Webinars
        • Datasheets
    • ABOUT
      • About
        • Leadership
      • Partners
      • Events
      • Careers
      • Newsroom
      • Contact

    © 2024 Titan Cloud Software. All Rights Reserved

    • Cookie Policy
    • Privacy Policy
    • Terms of Use

    Knowledge Base Software powered by Helpjuice

    Expand