Legacy AFI App Troubleshooting: Clear Cached Data
Follow the steps in this article to clear cached data from the AFI app.
Written by Jess Hamilton
Updated at July 1st, 2026
Table of Contents
Legacy Application
The Titan Cloud AFI mobile app no longer supports software updates and will be fully deprecated in the future. While the legacy app may still be used at this time, we strongly recommend that all inspectors adopt the NEW Titan Cloud Go Mobile App to take advantage of:
- More intuitive user interface for Advanced Facility Inspections
- Easier file attachment process
- More reliable offline sync
- Expanded functionality
- Single login for inspectors across multiple clients
On any app or webpage, cached data may cause loading or formatting errors. The AFI app includes a function to easily clear cached data and resolve related issues.
Warning: Clearing cached data on the AFI app will delete any inspection data that has not been synced!
Step 1: Tap the three lines to open the menu.
Step 2: Click “Settings.”
Step 3: Click “Clear Storage”
Finally, if this does not resolve the issue, please verify that your mobile device has been updated to the most recent version of its operating system.
Then, delete the app from your device and reinstall it from the Google Play Store or Apple App Store.