TrueFill Buyer Mobile App
Learn how to configure and use the Titan Logistics (TFX) Buyer Mobile App.
Written by Jess Hamilton
Updated at October 16th, 2025
Table of Contents
The Buyer Mobile App allows buyers to quickly manage a variety of functions remotely, including:
- Making delivery requests
- Locating drivers
- Reviewing information on orders, locations, assets, dip tests, DDTs, invoices, and suppliers
If you have not already downloaded the app to your mobile device, you may do so from the Apple App Store or the Google Play Store.
Note: GPS Location Services must be enabled on the mobile device and allowed in the app settings!
Log In
Open the TrueFill Buyer mobile app and log in using the same username and password you'd use for the web app.
Tip: Only users with the Buyer or Admin user role may access the TrueFill Buyer mobile app.
Tap Login.
When prompted, select your Supplier.
Tip: Most locations source from a single supplier, so most users will only see one supplier listed on this screen. If multiple suppliers are available, you may tap the Suppliers tile to select a different supplier.
Feature Tiles
The following features are available in the Buyer App, depending on your workflow.
| Create DR |
Submit a Delivery Request for one or more products at your designated location.
See below for detailed instructions! |
|---|---|
| Where's My Driver |
Locate drivers en-route on the map.
Note: The following criteria must be met for drivers to appear on this screen:
|
| Today's Orders | Track manually created Delivery Requests for today or a future date. |
| Locations |
Review or create Locations. Note: More setup may be needed outside of the app on the Buyer or Supplier side to activate/enable a new Location. |
| Assets | Review or manage non-stationary equipment on site. |
| Dip Test | Review tank readings from connected systems or add new tank readings manually. |
| DDTs | Review DDTs |
| Invoices | Review Invoices |
| Supplier | If multiple Suppliers are available for your Buyer account, select a Supplier before making a Delivery Request. |
Create DR
To make a delivery request, tap the Create DR tile.
At the top of the page, select a Location and Product Type.
- The Location will default to your current location but may be changed if you have access to do so.
- The Product Type will default to “All” product types associated with the tanks at the Location. You may limit the order form to only include one type by selecting it in the dropdown.
Complete the form by providing the following details for each requested product.
- Drop Date (from the calendar)
- Delivery Window (start and end times)
- Requested Gallons
- Notes, e.g., “Contact manager before dropping.”
Then, tap Submit Delivery Request.
When the request is successfully submitted, you will be returned to the Create DR page. You may create new orders from here, or click the back arrow at the top left to return to the home screen.
View & Track Orders
Tap the Today's Orders tile to view manually created requests and scheduled orders.
The view defaults to Today's orders, but you may tap “Tomorrow” or use the date picker to select a future date. You may also search for orders by Confirmation ID.
Manage Tank Levels
Tap the Dip Test tile to review and manage tank readings from connected systems.
Tap the arrow next to the “Last Reading” data to manually enter new readings for the selected tank.
Note: There is a known issue with the manual entry feature. Stay tuned for a fix!
Notifications & Log Out
The two icons at the top right of the screen allow you to check Notifications and Log Out.
Tip: The Notifications in the Buyer App mirror the Driver ETA notifications and may include:
- Driver en route to terminal
- Next in line for delivery
- Delivery delayed
If email/text alerts are off, in-app alerts are disabled too.
Troubleshooting
Truefill Buyer App Troubleshooting
General Issue: App Operation
In order for the app to be supported, GPS Location Services must be enabled on the mobile device and allowed in the app settings. If you did not select “Allow” the first time you opened the app, you will need to update this in your mobile device's Settings app.
Create DR: “No Details Available”
If Locations are not loading, check the following:
- A Buyer admin must assign your user account to the Location
- A Supplier admin must assign a sell contract to the Location
Where's my Driver: No Results
The following criteria must be met for drivers to appear on this screen:
- Driver scheduling must be enabled by a Supplier admin
- Drivers must have schedules configured in their Driver Profile
- Drivers must have loads assigned to them by a dispatcher
Dip Test: Manual Entry
Note: There is a known issue where the app closes when a user tries manually enter new dip test results. Stay tuned for a fix!