General Issue: App Operation

In order for the app to be supported, GPS Location Services must be enabled on the mobile device and allowed in the app settings. If you did not select “Allow” the first time you opened the app, you will need to update this in your mobile device's Settings app.

Create DR: “No Details Available”

If Locations are not loading, check the following:

• A Buyer admin must assign your user account to the Location
• A Supplier admin must assign a sell contract to the Location 

Where's my Driver: No Results

The following criteria must be met for drivers to appear on this screen:

• Driver scheduling must be enabled by a Supplier admin
• Drivers must have schedules configured in their Driver Profile
• Drivers must have loads assigned to them by a dispatcher

Dip Test: Manual Entry