New & Improved

Contact List: The Contact Level and Linked Facility columns have been updated to better distinguish between Facility, Client, and Client-Linked contacts. 

• Facility: A contact created for a specific site.
• Client: A “parent” contact created at the client level that may be associated with one or more facilities. 
• Client-Linked: A “child” client contact associated with a facility.

To view or download a tip sheet, click here

Dynamic Forms: Regulatory Inspections have been added to the Dynamic Forms feature to allow clients to fully customize which sections and fields are visible to users. Please reach out to your Customer Success Manager for access or assistance.

Legacy Pages: The following legacy pages have been removed from Titan Cloud Edge: Aerial Images, Facility Budget Overview, Environmental, State Agency E-Files, and Potable Water Well. 

Regulatory Inspections: Regulatory Inspections have moved to the Important Dates page and have received a major upgrade! In addition to the new location, feature enhancements include an updated look and feel, simplified processes, and expanded functionality and configurability. 

To view or download the training deck, click here

Single Sign-On: All users with SSO will see a new screen the first time they log in to Titan Cloud Edge today.

This new step is controlled by Auth0, the third-party application we use to provide SSO. This step, which should only be shown once, is intended to ensure the user is aware that this application requires access to your company's identity provider (IDP). This is similar to the messaging you'll see the first time you log in to a website using your personal google or facebook account. 

Here's some context on what it's asking for:

• Profile Access: The app requires access to your profile and email to authenticate and retrieve necessary account information.
• Offline Access: This allows the app to maintain a connection to your account even when you are not actively using it, ensuring uninterrupted service.

Bug Fixes

File Import Console: We fixed an issue where certain BOL files were not being imported as expected.